CN07 - Ensuring the Usability of Systems That Adapt to Their Users

Instructors:
Anthony Jameson, DFKI, Germany

Benefits:
You will acquire in-depth understanding of the usability issues that arise in the design of systems that adapt to their users—ranging from personalized e-commerce web sites to adaptive user interfaces—and of ways of dealing with these issues.

Origins:
First held in this form at CHI 2007, this course is based on part of a longer tutorial on systems that adapt to their users that had previously been given at CHI, IUI, and other conferences.

Features:

  • Discuss case studies that concretely illustrate the usability issues raised by adaptation to users and ways in which they have been dealt with successfully.
  • Learn a conceptual framework and general design strategies for avoiding usability problems while keeping the benefits of adaptation.
  • Take away supplementary materials that expand on the presentation in the course and help you to apply its lessons in your own work.

Audience:
Practitioners and researchers who are or will be involved in the design of systems that adapt to their users and who want a deeper understanding of the associated usability issues than that supplied by general guidelines and conventional wisdom.

Presentation:
Presentation and discussion of general concepts and principles with reference to concrete case studies, including live demonstrations.

Instructor Background:
Anthony Jameson is a project director at FBK/IRST (Italy) and DFKI (Germany). He has been involved in research- and application-oriented projects concerning systems that adapt to their users for more than 15 years, including a current project introducing personalization into a leading European web portal. He is the author of the chapter Adaptive Interfaces and Agents in the Human-Computer Interaction Handbook (Erlbaum, 2003, and CRC Press, 2007).

Webpage:
http://dfki.de/~jameson/chi08-course